Verizon expands free home internet program to help bridge digital divide

Verizon expands free home internet program to help bridge digital divide

Spread the love

NEW YORK, NY/ACCESSWIRE/November 4, 2022/ As part of its ongoing mission to help ensure equal and affordable Internet access for all, Verizon announced that select 5G Home Internet and LTE Home Internet services are available free to eligible households through the new Verizon Forward program. Now qualified customers can enjoy fast, reliable Verizon home internet for free via 5G Home, LTE Home or Fios.

Following the launch of Fios Forward earlier this year, these Verizon Home Internet services are now offered free to eligible customers. These efforts are part of Citizen Verizon, the company’s responsible business plan for economic, environmental and social progress.

The Verizon Forward program is part of Verizon’s participation in the FCC program Affordable Connectivity Program (ACP), which helps low-income households pay for internet and mobile services. To qualify for free Verizon Home Internet, customers must be registered with the CPA.

With Verizon Home Internet’s reliable connection, the Verizon Forward program will give eligible customers the power to stream, search and download from home while enjoying the everyday benefits of being a Verizon Home Internet customer – like no data, annual contract or equipment caps. charges.

“Digital inclusion is not just a nice thing to have, but a necessity. It is essential that we provide digital solutions that are accessible, affordable and usable. Income should not be a barrier to reliable connectivity, which is why it’s so important that we provide free Verizon Home Internet to qualified ACP customers across the country,” said Hans Vestberg, Verizon President and CEO. “Through programs like ACP and the Verizon Forward Program, we are empowering technology into the hands of more families across the country and continue the important work to achieve universal digital inclusion.”

At Verizon, we create the networks that move the world forward, and the Verizon Forward program gives families in need affordable access to our fast, reliable Internet plans. Customers of our Verizon Home Internet service brands – from Fios to 5G Home – deserve reliability when it comes to home Internet. With the Verizon Forward Program and the Affordable Connectivity Program, our network is financially accessible to even more families.

ACP is an essential tool in overcoming the cost barriers associated with reliable home Internet, and we will fully encourage qualified customers to take advantage of it.

Who is eligible for Affordable Connectivity Program discounts?

ACP eligibility is determined by the FCC and verified by Universal Service Administrative Co. (USAC). New and existing Verizon customers can qualify if they meet one of the following criteria:

  • Customer registered with the Emergency Broadband Benefit (EBB)
  • Lifeline Registered Customer
  • Participants in other federal assistance programs (Medicaid, SSI, etc.)
  • HHI (household income) < 200% Federal Poverty Guideline

How to confirm CPA eligibility and register

To confirm ACP eligibility — which is required for the Verizon Forward and Fios Forward program — visit Once approved, customers can complete ACP enrollment by visiting:

Verizon is committed to digital inclusion

Verizon is committed to creating a digitally inclusive and equitable society, helping more people than ever to stay connected and thrive in today’s virtual learning environment. Through Citizen Verizon and the key pillar of digital inclusion, the company’s responsible business goals include providing 10 million young people with digital skills training by 2030 and supporting 1 million small businesses with resources to help them thrive in the digital economy by 2030. To achieve these objective goals, the company offers free resources, including Verizon Innovative Learning HQ, an education portal that makes next-generation learning tools available of all K-12 educators nationwide, and Verizon Small Business Digital Ready, a comprehensive online program to help small businesses with their digitalization through personalized learning, mentoring, peer-to-peer networking and more. To learn more about Verizon’s digital inclusion efforts, visit

Discover additional media content and other ESG stories from Verizon at

Contact information:
Spokesperson: Verizon
E-mail: [email protected]


Leave a Comment

Your email address will not be published.